PRIVACY POLICY

Caia is committed to protecting your privacy. To successfully complete a purchase on our site, you have to give us some personal information. However, no information that you provide to us will be shared with third one’s or used for other purposes than the purchase validation with credit card, fill from order to delivery, marketing and promotions. We will only use this information within the company Caia na Praia, ltd and we will keep this personal informations confidencial.

You can review, edit, ask to delete your data or no longer subscribe the newsletter by sending an email to ask@caia.pt.

PAYMENT METHODS

Make an Order
To review the products that are available just visit the online product catalog. When you find the product you want to purchase, click "Add to Cart" and enter the quantity you wish. When your basket has all the products you want to buy, please enter the customer' data requested. This information will be asked for shipping purpose.

Payments made by bank transfer, will only be considered valid after you send  the proof to ask@caia.pt email. Then, we will check the receipt of the transfer and ship your order.

Data for bank transfer:
Bank Name: BIG - BANCO DE INVESTIMENTO GLOBAL
Adress: Edifício BiG - Av. 24 de Julho nº 74 - 76 1200-869 Lisboa, Portugal
BIC/SWIFT CODE: BDIGPTPL
Company name: CAIA NA PRAIA, LDA  

Payment Methods
Caia Online store accepts bank transfers and debit and credit cards as payment.

Caia Online store is ready to immediately accept online orders paid by debit card (MB) and credit (MasterCard, Visa and American Express). This transaction will appear on your statement as a payment to EasyPay.

Prices:
All prices on the site are in Euros.

Final prices of the products you ordered, will be the same that you see on the website, at the time of payment confirmation.

The price of the products will be as stipulated on our website, except in case of an obvious error. While we make every effort to ensure that the prices posted on the website are correct, errors may always exist. If we discover a price error we will inform the Customer and give the option to confirm the order with the correct price or cancel it. If the Customer can not be contacted, we will treat the request as canceled and all amounts paid will be refunded in full.

SAFETY

All transactions on this online store are protected by Secure Sockers Layer ( SSL) and Secure Data Encryption using a 1024 -bit process. All payments by credit card are processed in real time to your security and peace. As forms of payment, we accept Credit Card (Visa™ and MasterCard™). This transaction will appear on your statement as a payment to EasyPay .

Any information you send us is encrypted with SSL technology. This encryption process ensures that nobody can decrypt your personal data while traveling from your computer to ours, and ours to the bank.

You can check that your browser is in safe mode at checkout, looking for the padlock at the bottom or at the end of the address of your browser window bar.

DELIVERY POLICY

Normally, orders are delivered until 15 business days (Monday to Friday) after payment confirmation.

Deliveries are made by registered mail between 9am - 6pm, Monday to Friday. We recommend that the recipient's address is the one where regularly is up to 6pm.

Compliance with delivery times, as well as warnings when the impossibility of delivery to the recipient, are the responsibility of the delivery center. Caia is not responsible for any delays or errors. Customer's data must be complete and correctly filled in. Incorrect or incomplete filling may involve non-issuance of the request or doesn’t allow the success of the expedition and delivery.

In the absence  of a complaince within 60 days, the product(s) automatically become(s) the property of Caia.

 We ship orders out of Portugal, being shipping costs a customer's responsibility.

PRODUCT AVAILABILITY

The articles marked as "sold out " are not available for delivery.