Orders until 12h are dispatched on the same day, orders after 12h are dispatched the next business day.
The orders will be delivered, after confirmation of payment, between 1 to 3 business days in Portugal Continental and up to 10 business days for the rest of the world.
The deliveries are made by registered mail via CTT (Portugal Islands and Rest of the World) between 9am - 6pm, from Monday to Friday or through the carrier SEUR (Portugal and Continental Spain).
We recommend that the address of the recipient is the one in which he usually finds himself until 6:00 pm. If no one is at the indicated address to receive your request, a notice will be left for pickup at the nearest post office until 6 or 3 business days later; in the case of SEUR will be contacted for rescheduling of the delivery.
If the product has not been lifted within the aforementioned deadlines, if the address is incorrect, the recipient is unknown at the address or refuse delivery, your order will be returned to us. When we receive it we inform you and we can proceed to its remittance, to the same or another recipient, in the same or another address, for payment of new cost of shipping. If you do not choose to pay a new shipping cost, we will not be able to resend it. You can however pick it up at the Caia Beach Store on a date to be arranged. In case you have chosen the collection option at Caia Beach Store, we will notify you by email when you can pick up your purchase, within a maximum of 3 working days, the order will be available.